Is there a conversation you keep putting off?
Have the conversation.
Keep the relationship.
Most managers know when someone isn't meeting expectations. The hard part is the conversation: putting it off, softening it until it means nothing, or watching it turn into an argument. In this hands-on lab, David Dye of Let's Grow Leaders walks you through the INSPIRE model for accountability conversations, then you plan one you need to have and practice it in a small group.
President, Let's Grow Leaders
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What you’ll walk away with
- 1A clear way to open an accountability conversation without putting people on the defensive
- 2How to name the behavior and its impact, with specific examples
- 3Questions that get to what is really going on
- 4How to end with a commitment both of you can check on
- 5A plan for the conversation you've been putting off
How the 90 minutes work
Learn the tools
The expert teaches the tools and shows you how to use them.
Practice in small groups
You work through them on the challenges people brought, with the expert coaching.
Leave with a plan
You keep the tools and templates to use with your team.
Live only. You keep the tools and templates.
What we’ll cover
The INSPIRE Model
- Connection: starting from care for the person's success
- Clarity: the specific behavior and why it matters
- Curiosity: understanding their side
- Commitment: agreeing on next steps
When It Gets Hard
- Defensiveness, denial and blame-shifting
- Tears and anger
- Broken commitments and repeated patterns
David Dye
David Dye is president of Let's Grow Leaders, where he and Karin Hurt have helped tens of thousands of leaders since 2013 build cultures where people do their best work. A former executive and elected official, he is the award-winning author of six books, including Courageous Cultures, Winning Well and Powerful Phrases for Dealing with Workplace Conflict, and hosts the podcast Leadership Without Losing Your Soul.