Dr. Terry Paulson is a licensed psychologist and author of the popular books, "Paulson on Change," "They Shoot Managers Don't They?," "Making Humor Work," and "50 Tips for Speaking Like a Pro." He hosted ECI's business television series entitled, "Quality from the Human Side" and is a founding faculty expert of MentorU.com, a leading edge online training community. His presentations help organizations, leaders, and teams make change work!